Our Privacy Statement explains how we at Lykkeli collect, use, and disclose information when you access or engage with our website or services, and when you contact our team, engage with us on social media, or otherwise interact with us.
We are proud of our status as a social enterprise and welcome questions about data, security and how this information can support and improve services in your local community and nationwide.
For more information on our Privacy Policy and data storage please get in touch at: privacy@lykkeli.org
Lykkeli Privacy Statement
We regularly update this notice. This privacy statement was last updated on 17/02/2020.
Collecting Your information
This privacy statement tells you what will happen to any personal information collected by Lykkeli. This applies to information we collect from:
Involvement
We may collect user data such as name, age and approximate location to ensure successful engagement with the right services for you, and to enable events such as focus groups or community events.
Usage Information
Whenever you use our services, we collect usage information, such as the length of your sessions, your feedback, what screens or features you access, and other similar types of usage information.
Transactional Information
When you make a purchase or return, we collect information about the transaction, such as product description, price, subscription or free trial expiration date, and time and date of the transaction
Log Information
We collect standard log files when you use our Services, which include the type of web browser you use, app version, access times and dates, pages viewed, your IP address, and the page you visited before navigating to our websites
Device Information
We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, device identifiers set by your device operating system, and mobile network information.
What We Do With Your data
We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
We have put in place security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those who have a need to know, who are subject to a duty of confidentiality.
Please note that we may take secure backups of this data and store these on a server in the EU. Following the necessary period, any information will be destroyed securely.
Please see specific data processing and storage details below:
Volunteers and supporters: Your data will be used to contact you with information during the volunteering process. In the longer term this information will be stored for 2 years following initial contact. All information is stored electronically and is systematically cleared if unnecessary.
All volunteers and supporters may receive updates about the work we do at Lykkeli. This newsletter will sent via Mailchimp and if you wish to unsubscribe from these updates, please use the unsubscribe button at the end of the e-mail newsletter.
Application Users: We will use your information to provide services to you and allow a fulfilling experience for you. Your information will be held securely within Lykkeli and will only be accessible to staff and certain volunteers.
Lykkeli will not let other people see your data without your consent, unless we are required to by law or if there is a risk of serious harm or threat to life.
Access To Your Information
You have the right to request a copy of all the information that we hold about you. If you would like a copy of some or all of your personal information please contact Lykkeli at:
hello@lykkeli.org
You can ask us to change anything that is wrong, and you can ask us to delete some or all of your information at any time (although this may prevent us from providing our services to you)
Data Protection Policy Statement
Lykkeli regards the lawful and correct treatment of personal information as very important to successfully operate and to maintaining the confidence of those who are use our service. will always do our utmost to ensure that our organisation treats personal information lawfully and correctly. To this end we fully endorse and adhere to the Principles of Data Protection as in the Data Protection Act that came into full force on 25th May 2018.
